JOB SUMMARY/PURPOSE

We are seeking a Project Manager with strong Business Analyst skills to oversee IT led projects and business-side transition activities. This role will serve as the bridge between business, IT, and external vendors, ensuring readiness across functional areas such as operations, customer service, finance, and shared services.

This role ensures that IT projects are delivered on time, within budget, and in alignment with business requirements and regulatory standards. The Project Manager will function as the primary liaison between business units, technical teams, vendors, and leadership to ensure smooth delivery of complex technology projects.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Develop and maintain project plans, schedules, resource requirements, RAID logs, and stakeholder trackers.
• Monitor progress, identify risks, and implement mitigation strategies.
• Plan and manage end-to-end transition activities across multiple business functions.
• Document business processes, identify gaps, and support the development of transition checklists and readiness assessments.
• Coordinate with business leads to drive readiness activities and validate progress against milestones.
• Facilitate workshops and working sessions with vendor partners and functional teams to define scope, detailed requirements, and track deliverables.
• Manage communication and dependencies between business and technical teams.
• Ensure compliance with internal governance, data security, and regulatory standards.
• Support cutover planning and post-go-live stabilization.

MINIMUM REQUIREMENTS

Minimum education required of the position

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, Engineering, or related discipline.

Minimum experience required of the position

• 7+ years of experience in project management and business analysis.
• Strong knowledge of project management methodologies (e.g., PMI, Agile, Waterfall, hybrid approaches).
• Excellent project planning, scheduling, and tracking skills (ADO, MS Project, Smartsheet, or equivalent).
• Excellent leadership, communication, stakeholder management, and facilitation skills.
• Proven ability to coordinate cross-functional business readiness efforts.
• Experience with SAP, Oracle, or similar enterprise systems is highly desirable.
• Preferred:
• within a regulated utility or similar industry.

Minimum knowledge, skills, and abilities preferred of the position

• Understanding of business process design, change management, and transition readiness.
• Strong business analysis and requirements gathering capabilities.
• Ability to translate business needs into actionable project tasks and deliverables.
• Ability to lead cross-functional teams and coordinate with external vendors.
• Ability to anticipate and mitigate risks associated with system and process transitions.
• Proficiency in documentation (business requirements, process maps, checklists, and status reports).
• Capacity to work independently with minimal supervision while maintaining alignment with PMO governance.
• Excellent communication and people skills.

Any certificates, licenses required for the position

•  Preferred: Project Management Certifications – PMP, CSM, CAPM, PROSCI

Physical Requirements

• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone, and other miscellaneous office equipment.
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push, or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our significant role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. 

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. 

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers.  We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. 

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